Forum Discussion
Cannot Login - Tried it all
I cannot sign into Articulate 360 anymore. I keep getting two screens, the first being "Sign into Articulate 360 - click to launch your web browser and sign into Articulate 360. This screen will aut...
I am having the same issue as described above; our license is current and I was working with Storyline files on Tuesday without issue. I did submit an email to Support, but found the Articulate office is closed for the week for Employee Mental Health Week.
Gerald and John from Articulate Support were able to assist me with the issue and I'm now back in business. Basically, I had to log out of the desktop app, completely remove all Articulate files (not working files) and registry keys, download the desktop app and reinstall each authoring application. Thank you!
