Forum Discussion
Cannot Login - Tried it all
I cannot sign into Articulate 360 anymore. I keep getting two screens, the first being "Sign into Articulate 360 - click to launch your web browser and sign into Articulate 360. This screen will aut...
Hello Quentin,
Thanks so much for reaching out. I am sorry to hear you are experiencing the same issue with singing in. I understand how frustrating that can be. I'm happy to help!
To better assist you, I have some clarifying questions:
- Do you have the network endpoints added to your organization’s allowlist?
- Have you tried clearing your browser’s cache?
- What browser are you currently using? Have you tried setting a different default browser?
It might be helpful to confirm that you have the most recent version of the Articulate 360 Desktop App downloaded to your machine.
I'd also like to direct you to this article to help troubleshoot your Articulate 360 Desktop App Login.
In addition to these links, I have opened a support case on your behalf. Our talented Support Engineers will be in touch shortly via email to take a closer look.
