Forum Discussion
Cannot Login - Tried it all
I cannot sign into Articulate 360 anymore. I keep getting two screens, the first being "Sign into Articulate 360 - click to launch your web browser and sign into Articulate 360. This screen will aut...
I found a solution that worked for me. Uninstalling Articulate and Storyline wasn't enough. I also had to go into AppData and delete the 2 folders called "Articulate" and "Articulate_Global,_LLC". This is the location of the folders:
C:\Users\[yourname]\AppData\Local\
There's also another "Articulate" folder here (I personally didn't need to delete this one):
C:\Users\[yourname]\AppData\Roaming\
AppData is a hidden folder, so you'll have to go into your file explorer window, click View, then check the box next to Hidden Items in order to see it.
Reinstalled and it's working again. Hopefully this helps others!
