Forum Discussion
Cannot Login - Tried it all
I cannot sign into Articulate 360 anymore. I keep getting two screens, the first being "Sign into Articulate 360 - click to launch your web browser and sign into Articulate 360. This screen will aut...
Signed up for a trial a bit over a month ago. Faced the same issue. Could never even try the software and now it's expired. I have been in contact with support and have received a few suggestions, none of which has helped so far. Tried changing the default browser, restarting, uninstalling (including with an app support suggested). I am really disheartened, was looking forward to using this software to try to build some e-learning experiences.
Hi Simeon,
I'm sorry to hear you've hit this snag. I confirmed that you're working on a support case with one of our Support Engineers, Philam, and he's currently offering a screen-sharing session to investigate the sign-in issue further.
I encourage you to continue troubleshooting with Philam so that we can find a fix. Please let me know if you have any questions.
