Forum Discussion
Cannot Login - Tried it all
I cannot sign into Articulate 360 anymore. I keep getting two screens, the first being "Sign into Articulate 360 - click to launch your web browser and sign into Articulate 360. This screen will aut...
This caused me a bit of frustration also but I realized that the issue was with me. For some reason, my Firefox browser which I installed recently, is not working anymore (suspect Corporate IT had something to do with it). Thus after reading the comments et al, I decided to start Firefox manually (which it couldn't) and when I changed the default app for .html and .htm to another browser that I had (Chrome), it worked. Just wanted to leave this message here for anyone else encountering the problem and do not want to raise a ticket or wait for support.
Thanks for the hint, Daniel Gallant.
Hi Bernard!
Thanks for sharing the workaround steps you took to resolve your issue! I'm sure other users discovering this thread will find the steps very useful. If you run into any setbacks moving forward, please let us know!
Have a great rest of your week!
