Forum Discussion
Cannot publish to word
When I try to publish to word, it says it is successful. When I try to "view document" I receive an error message. If I try top click on "open" nothing happens. I emailed it to myself, the email has...
Hi everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 74, we've included important fixes and new features.
One of the fixes we've included is:
Storyline 360 could crash when adding conditions to triggers or publishing to Word.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you have questions!
Hi David
a few things to check:
Are you working from your local drive? I've seen instances where it doesn't work if you are trying to publish from a network or external drive.
File name limit is 260 characters - and it doesn't like special characters.
Do you have a carriage return in your course title you can get this problem. Just re-add it without the carriage return and it should publish fine!
If none of these apply to you, do you want to share your SL file and I'm happy to try and publish or you can log a support ticket with Articulate
