Forum Discussion
Cannot remove section (stuck in processing)
Can anybody tell me what I am doing wrong in my attempt to delete a section from a Rise-project?
Al already tried:
Refresh screen
In a duplicate version
In a copy to another user
I have rechecked and it still hasn't gone - I will have to continue copying it over to a new course - it has been working all this time with no issues - 2 years no issues - I am not sure if the AI free trial as caused an issue but it is strange
it is not my browser I am using chrome
Hello DeeLota-da2612e,
It sounds like you're experiencing a course-specific problem since I cannot replicate this behavior either. I recommend opening a case with our support team here so we can ask for a copy of your course for testing. We'll delete it when we're done!
I have logged a ticket for the same problem with the same course but on a different section it appears that the first issue i had fixed it self when i tried to delete it 1-2 days later - I am hoping this will do the same. (not ideal)
Hi DeeLota-da2612e!
Thanks for following up and sharing the feedback!
I see that you're working with my colleague Mcgem, in your support case. We can continue the conversation there to keep all information in one spot.
