Forum Discussion
Can't download Storyline free trial?
Hi folks,
I'm using virtualbox (windows 1o) on a Mac. I been trying to download the free trial storyline version for the past few days and get a message that the download failed.
When I take a closer look at the error, it states not enough space. I did try to free up space but it wouldn't budge. Also, I have almost 2 gb free. Isn't this enough?
Perhaps the issue is on Articulate end and not the VB?
Please advise.
Thanks
5 Replies
Welcome to the E-Learning Heroes Community, Biff! 🎉
Sorry for the trouble running Storyline on your Mac with a free trial; I'm happy to help! I understand you're using Virtual Box to run Windows. Unfortunately, Articulate does not support that environment. However, you can run Storyline on a Mac with a Windows virtual machine, such as Parallels, Bootcamp, or VMware Fusion. Here are the details:
Let me know if you run into other issues; I'll gladly assist further!
Hi Eric, Appreciate your response.
Someone told me Virtual Box is supported. Why is it no longer supported?
Thanks
Hello Biff,
Since you've already got your Windows environment installed, can you try downloading the Articulate 360 installers from this site and letting me know if it works? You'll also want to make sure that your virtual environment meets the minimum requirements needed to run Storyline 360.
If you are still unable to install Storyline 360, please open a case with our support team here for further assistance.
Hi JT,
I figured out what the problem was: I had to expand disk space on my virtual machine. It works now. Thanks
Hi Biff!
Thanks so much for sharing what you discovered on your end. I'm sure it will be helpful to folks who come across this thread in the future.
Have a great afternoon!
