Can't import PowerPoint slides into Storyline 360.

Hi,

Did anyone find out the reason for this error. I keep getting the same error "Failed to import PowerPoint presentation".   I know other people who can import the file fine so it's not the ppt file.  It happens on all PowerPoint files.  I've tried repairing my Microsoft office, but still no joy.     I also get a message "Not enough memory to open PowerPoint".   It's strange as I've tried it with the PPT file closed and also open. It fails in all cases.  It happens in Storyline 360 and Storyline 2.  I'm using Office 365 locally.  The PPT file is saved locally. My laptop is an HP Spectre x360.

I've followed the link to the reasons why it might happen:

Password protection - not the case

Unsupported version of PPt - I have PowerPoint 2016

Not having latest service page - all up to date

Security settings - this is my own PC so I'm an administrator. Are there any particular settings I need to check/uncheck?

Presentation doesn't start with slide 1 - not an issue, I've checked.

The only solution I can think of is to ask a colleague to import it for me. 

Any ideas?

Thanks.

Julian

Hi Julian, 

Studio 360 works with 32-bit and 64-bit versions of Microsoft Office 2010-2016, except:

* Office 365 web apps
* Office 365 mobile apps

You mentioned it was locally installed, but  I'd suggest checking if it's actually an Office 365 web app? You can see the rest of the system requirements here after additional information about supported Powerpoint versions.

Thanks Ashley. Yes, it’s an installed office app.  Looks like it’s not gonna work :(

I'm unable to import Power Points into Storyline. I'm working on Parallels, but even with saving the ppt directly on the C drive, it doesn't work.

Hi Brigid and welcome to E-Learning Heroes :)

Sorry to hear that you've run into an issue with this.

Are you using Powerpoint and saving within your Parallels environment? The Mac version of Powerpoint will not work well for this.

If you need me to take a look at a .ppt file, feel free to share and then let me know the version of Storyline you are using.

I have always had better success importing powerpoint into storyline with a 32bit version of powerpoint installed.  

I am new to Articulate and am working on my first project.  I need to import a few PPT files into Storyline 360 but am not having any success.  I get the failed message each time.  I am a mac user so I am using Parallels.  I think this may be part of the reason, but I am not sure.  I am a college student and the University provides Microsoft Office for free, but I don't really know which version.  I went through the article and could not find a specific reason why mine won't work.  The PPT is stored on my desktop, everything should be updated.  Attached is the PPT.

Thanks

Hey Chad and welcome to E-Learning Heroes :)

Curious if you have your Office installed on the Windows side within Parallels? That may be the missing link. What is the failed message that you are seeing?

I was able to import the file you shared into Storyline 360 successfully and have attached it here.

I do not have Office installed on the Windows side within Parallels.  It is only installed on my Mac.  I don't think I can get Office installed on the Windows side because I am a college student and I was only given one free copy of Office.

The message says, "Failed to import powerpoint presentation

The presentation could not be imported.  Find out why here."

Then I click why but those options didn't seem to help.

I opened the one that you imported for me and it worked.  How do I transfer those slides to my already created presentation?  Also if I send you my other PPTs can you get those imported for me too?

Thanks

Hey Chad,

You should be able to import those slides into your current project. Check out this article to learn how to do so.

I'm glad that the file I shared with you worked. I'd be happy to help you out if needed this time, but if this is going to be a common use for you, I'd be sure to get Office installed within Parallels, especially if you want to take advantage of Presenter 360. You can also create the content directly within Storyline 360 :)