Forum Discussion
Can't log in to the desktop app with free trial
Hello! So, as the title says, i'm unable to log into the desktop app. It says "No subscription You need a subscription to Articulate 360 to sign in" even though i have just started a free trial.
I tried clearing my browser's cache, restarting my laptop and waiting for half an hour before trying again but it didn't solve the issue.
I'm kind of in a rush since i need this for class tomorrow (i'm a student) so please help me out :,)
Thank you!
1 Reply
Hello mekeje,
I'm sorry to hear you're having trouble signing into the Desktop App with your trial. I've gone ahead and opened a support case on your behalf so we can continue troubleshooting via email!
We'll continue the conversation over in your case, so everything is in one spot!
