Forum Discussion
RenaldoLawre359
5 years agoCommunity Member
Cant not login
I get the message Unable to open a port for authentication responses. Please help.
Renaldo
RenGomez
5 years agoStaff
Hi Renaldo,
Thanks for reaching out, and I'm sorry you're running into this error! I've opened a case on your behalf to connect you with a support engineer that can lend you a hand on sorting this out!
Be on the lookout for a reply soon!
- LillianLeung-085 years agoCommunity Member
Hi Ren,
I am getting the same issue.
It goes back and forth from "couldn't open port" to telling me to "sign in to articulate 360 - click to launch your web browser to sign into Articulate 360."
I am able to log into the browser, but Articulate 360 still doesn't work.I do not have the Desktop App.
Thanks!
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