Forum Discussion
Can't open Articulate 360 or Storyline, or reinstall because Articulate 360 can't sign in
Hello Gianmarco and welcome to E-Learning Heroes. 😊
To align with the latest security best practices, the Articulate 360 desktop app uses your default web browser to sign in.
Articulate 360 Desktop App: Browser-Based Sign-In Experience
First, can I have you close the Articulate 360 desktop app (click on the red X and then head over to the system tray. There, right-click on the Articulate logo and select Quit).
Here's a quick video
After that, please restart the machine and then try signing in again.
In addition, this article describes the reasons why signing in could fail and how to solve them.
Let me know if you see any improvements from there!
Hi,
I am not Gianmarco and wanted you to know you had the wrong email.
Thanks
Annie Mergel
She/Her/Hers
Talent Development Designer
O +1 262 780 5780
M +1 248 872 4546
We create memories that matter.
[X]
gmrmarketing.com
A member of Omnicom Experiential Group
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Hello Annie,
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