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Can't open the file as it says the file is corrupted or created by an older version
I am not able to open the file that i worked on a few days ago as i got a message saying that "This project is invalid or corrupt and canot be opened. it may have been created in an earlier version ...
Hi everyone,
I'm facing the same issue when I try to open an articulate file I'm getting this message"Can't open the file as it says the file is corrupted or created by an older version" then I tried Opening this folder in Windows Explorer: %appdata%\Articulate\Storyline and scanned the contents but I couldn't find a single file. Then I thought of recreating whatever I have done earlier but I'm getting the same message. I am able to open some other files which I have worked but if I make a change in any of the articulate files or even I'm just opening without making any changes and saving the file and closing it if I again open the file same message coming. Looks like I cant work with articulate storyline anymore I cant figure out what the issue is please anyone help.
Hi Himanshu,
I am sorry to hear that you are running into that error message!
What may help is to review a few environmental factors that could be causing this. As an example, storing files on your local hard drive (C: Drive) can help reduce corruption from taking place. Working on a network drive or an external USB drive can cause erratic behavior to occur.
We have a great resource that provides more guidance to help reduce the risk of file corruption here:
If the steps in the article are being followed, I would like our Support Engineers to help take a closer look! You are always more than welcome to connect with our team here.
Please keep us posted and let us know if you have any questions!
