Forum Discussion

JurgenLepla's avatar
JurgenLepla
Community Member
2 years ago

Can't publish project

I have a project that fails to publish. (to Review360 or to HDD)  

Out of the information, I have no clue why it would not publish.

This is getting really annoying.

Can anybody help? 

  • Hello Jurgen, 

    I'm sorry to see that you're in  bind. I have asked support to reach out to you so you can share your project privately and have them look under the hood. Please keep an eye out for their email, if you do not see any in your inbox, it might be routed to spam. 

    Thanks!

  • JurgenLepla's avatar
    JurgenLepla
    Community Member

    After a couple of hours, I was able to narrow it down to a vector image, that was causing trouble. 

    I replaced it by a .png alternative.

    I since managed to re-use the preview, and the publish feature. 

    It was a bit of a search to find this...

  • Hi Jurgen,

    Thanks for updating this discussion with your solution! If you run into any trouble moving forward, please let us know and we'll be happy to help.