Forum Discussion
SanjuThapa-b5a0
2 years agoCommunity Member
Can't save, pop up error
All of a sudden I'm getting this and can't save:
Anyone have any idea why, and how to fix this?
Thanks, ST
JohnMorgan-c50c
2 years agoFormer Staff
Hi S T,
Thanks for reaching out about this! I understand that you are getting a “Could not find part of the path” error when trying to save. I'd like to ask a few questions to help narrow down the issue.
- Did this message start appearing with the latest update to Storyline 360 (Build 3.78.30680.0)?
- Is this happening with more than one file or is this the only one?
- Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
- Can you import the slides to a new project? Sometimes doing this can fix the situation.
- Do you know which image the error is referencing? It could be a corrupt image. Deleting the image may allow you to save it again.
I look forward to your response!