Forum Discussion
Cant see the Resolve comment option on Review 360
Urgent!
Please help.
Cant see the Resolve comment option on Review 360.
Hi Sagar_Mavale,
Thanks for reaching out!
I'm sorry to hear you're experiencing this issue, and I'm happy to help troubleshoot. When testing this on my end, I see a checkmark appear when I hover over the comment, giving me the option to Resolve.
If you don’t see a checkmark icon when you hover over comments, you may need to sign in to Review 360 with your Articulate ID or click inside a comment/reply field and enter your email address when prompted. If that doesn't do the trick, you can try using a different browser.
I hope this helps! If the issue persists, please let us know here or privately in a support case so we can investigate further.
This was disabled due to blockage of CDN link by IT team t avoid unathorized download of exe files. It is resolved now. Thanks!
It's great to know that your IT team was able to resolve this, sagarMavale-8ee! I'm sure it will be helpful to folks running into a similar issue resolving comments with specific permissions on their team's devices.
If any other questions or discoveries come up, feel free to reach out in the community.
Have a great start to your day!
