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SagarMavale-8ee's avatar
SagarMavale-8ee
Community Member
14 days ago

Cant see the Resolve comment option on Review 360

Urgent!
Please help.

Cant see the Resolve comment option on Review 360.

 

  • Hi SagarMavale-8ee,

    Thanks for reaching out!

    I'm sorry to hear you're experiencing this issue, and I'm happy to help troubleshoot. When testing this on my end, I see a checkmark appear when I hover over the comment, giving me the option to Resolve.

    If you don’t see a checkmark icon when you hover over comments, you may need to sign in to Review 360 with your Articulate ID or click inside a comment/reply field and enter your email address when prompted. If that doesn't do the trick, you can try using a different browser.

    I hope this helps! If the issue persists, please let us know here or privately in a support case so we can investigate further.