Forum Discussion
Captions automatically get included when SL published as a video?
Hello everyone!
Happy to share that we've just released a new update for Storyline 360!
In Update 114, we've included essential fixes and new features. We've released a fix for: Closed caption files were missing from output published using the Zip option.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
found this.
Hi John! Great question and I think someone asked the same question in this thread.
By default, the closed captions added in the story file are not included when choosing to Publish to Video. But, if you create a trigger that sets the Player.Display.Captions to True on your first slide, that should help.
Hi Angela,
Many thanks for the reply. I read that thread, at the top it said there was a new update 12 months ago that "added captions automatically". Link in post above.
I had tried adding that player trigger but it didn't work. Plus, I prefer the captions to toggle on only when the viewer decides they want to see them (like in SL), not automatically onscreen when video starts.
As a test, I did try a work-around, creating and re-importing the captions as .vtt files (laborious work, and not feasible if the course has many slides) but it was not a success. The captions appear in the middle of the bottom third of the video and they obscure elements in the video. Plus they are white on a transparent background so forget them showing up on a slide with a white BG.
Back to the drawing board!
Thanks again for your pointers.
Hello Ange,
If the Closed Captions in your project aren't displaying properly, please share a copy of your project file here or in private by opening a support case so we can take a closer look at your setup. We'll delete it when we're done testing!
Hi Jose, I opened a support case and submitted files and query. Thank you!
