Forum Discussion
Captions not appearing on first pass
Hi all,
I have a course that we've translated into a different language, but have left the audio in English. I have translated closed captions, and have added a trigger to set Player.DisplayCaptio...
This happens all the time to us, doesn't work upon first load of the first slide, but works the rest of the course and works if you go back to the first slide later. Any ideas?
Hello Matthew,
Sorry to hear that you ran into this behavior.
I'd like to test how the captions in your course behavior in different environments to see if this will help isolate the cause. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening?
I'll be testing your course in SCORM Cloud, Amazon S3, and Review 360.
We'll delete it when we're done testing!
I opened a case number 03647492. Thank you!