Captions not showing Up in Storyline 360?
I have checked out other discussions on closed captions, but don't know how to solve my problem. I downloaded a YouTube video (as an mp4 file), and trimmed it to the one minute I need. I initially tried out the caption feature in Storyline (which I loved), but captions are not showing up when the video plays. User's Guide says Closed Captions editor works with everything "EXCEPT website video." So I added the captions in Camtasia. However, when video is inserted on my slide, captions still don't appear when I preview, or when I publish. Help please....what am I doing wrong?
Hi Karen,
I have some great news to share. We just released another update for Storyline 360. In Update 86, we’ve included important fixes and new features.
One of the new features we’ve included:
- Position captions at the top or bottom of the slide to ensure closed caption visibility and prevent the obstruction of critical course content.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you have any questions.