Forum Discussion
KarenScott-003a
3 years agoCommunity Member
Close Captions Causing Issues
Not sure if any one else has this issue, but I'm running into an issue with my module when I add closed captions. I have the module set that when relaunching an "in progress" course, to ask the lear...
KarenScott-003a
Community Member
Just a quick update - I tried rolling back Storyline to a previous version of Storyline to see if one of the updates was causing the issue and that seems to be the case. I rolled back to the October 6 version (3.68.28887.0) and everything is working perfectly. I had created several modules and uploaded to our LMS on November 3 and everything worked fine. I needed to make some tweaks on November 11 and that's where I ran into the issues. So it seems that something in the November 7 update (3.68.28997.0) is causing the issue.
JoseTansengco
3 years agoStaff
Hi Karen,
It looks like you are already working with my colleague Robert on this issue. You're case is in good hands! If you have any additional questions or clarifications, feel free to share them through the case.