Forum Discussion
Closed Caption Button Not Appearing
Hi there!
I have a closed caption SRT file attached to a 60-minute MP4 in my Storyline course, and have closed captions checked in the player. In the player preview, the closed caption button sho...
To add to this, my accessibility director showed me that a program I published as a SCORM object in Canvas LMS shows the CC button in the player controls on Chrome but not on MS Edge. I assume this has something to do with Edge but if there is more to this problem than that, I would appreciate the feedback.
Hi Steve,
Have you tried testing your course in SCORM Cloud to see if the issue is specific to your LMS, or if it has something to do with Microsoft Edge? I'm very curious to know if your course will work as expected in SCORM Cloud, regardless of which browser is used to view it.
If you are able to replicate the behavior in SCORM Cloud, open a case with our support team here so we can take a closer look at what's happening!
