Forum Discussion

kristinaArg's avatar
kristinaArg
Community Member
9 months ago
Solved

Closed Captioning appears to be doubled

Hi, This has been an ongoing issue with the last two projects I built in SL. It seems to be the case when I text-to-speech or add audio files. Can anyone help me troubleshoot this? Thank you!
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 months ago

    Hi Everyone!

    Happy to share that we've just released a new update for Storyline 360!

    In Build 3.105.35604.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Black border/outline shows around closed caption text

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let us know if you have any questions about this update, or the issue you reported!

Nedim's avatar
Nedim
Community Member
9 months ago

I agree that this has been an ongoing issue, especially when CC text is a dark color on a white background. In this specific case, I would use a JavaScript snippet to remove the CC text shadow, which is actually causing the problem. Execute JavaScript when the timeline starts on this slide:

const addCSS = css => document.head.appendChild(document.createElement("style")).innerHTML=css;
addCSS(".caption p { text-shadow: none; }");