Forum Discussion

JoyceWood-d6f50's avatar
JoyceWood-d6f50
Community Member
4 years ago

Closed Captioning in Lightbox

I have created some video tutorials and put them into my training with lightbox. I have created captioning for these videos; however, I don't see a way I can enable the captioning for them.  Any t...
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TeresaVanderpos's avatar
TeresaVanderpos
Community Member
2 months ago

Hi there, oddly I am having this issue today (4 years later), I have a video in a lightbox and I turned on the cc button but can't see it.  I selected the link above, and see that I commented on it years ago LOL!  Any chance in classic player this works now or do I still need to do the trigger for player display captions when timeline starts on the slide.  I know you are slowly I think phasing out the classic player but we still have many modules in this player, so thought I would check.  Cheers

 

LaurenDuvall's avatar
LaurenDuvall
Staff
2 months ago

Hello TeresaVanderpos! You're totally right! The Classic Player still works the same way with video lightboxes. Captions won’t show automatically, even if the CC button is on. In that case, you’ll still want to use a trigger like:

  • Adjust variable Player.DisplayCaptions to True when the timeline starts on this slide.

Most updates now focus on the Modern Player, so if you're still using the Classic Player, then that is still the workaround!