KellyAtkins
2 years agoCommunity Member
Closed Captions (CC) changing location
Hi there,
Searching for a solution to a problem that we've encountered but can't seem to get over. Its the movement of Closed Captions from the correct location to the incorrect location (as seen in the attached screenshot). The problem occurs when the file is uploaded to CSOD Cornerstone.
Details:
CC's in correct location in Preview, review link.
SCORM Format - SCORM2004, 3rd Edition (this has to be the format used)
SCORM works correctly through SCORMCloud testing, through multiple browsers (Edge, Safari and Chrome).
Has anyone experienced this issue? And ideally, know how to resolve it? Or even any ideas on what to troubleshoot next.