Forum Discussion
GrahamCohen
3 years agoCommunity Member
Closed Captions Editor not Loading
Is anyone having issues with the Closed Captions editor not loading the VTT file? I have a course i've built for a client and each slide has an audio file embedded into it. All of these audio file...
GrahamCohen-3b1
Community Member
Sorry you are getting this. I had this issue a few years back and after a lot of trial and error it was determined that my .net framework and Visual C++ runtime engine needed to be reinstalled. This can be a common occurrence if you have applied an update recently or installed other apps that might have placed a different version on your PC. You can try doing a repair to your Storyline installation to see if that fixes it. Give that a try and post back and let us know how you made out.
rooseveltellis
3 months agoCommunity Member
Thank you for the suggestions. I will try them and get back to you. :)