Forum Discussion
Closed Captions in Exported Video File
Hi there,
I am trying to test if I import an MP4 video file and add closed captioning in the Storyline 360, when I publish it as a video my closed captions are not displaying. I can see them in t...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Matthew!
We have released many accessibility features this week in Update 36 (Build 3.36.21213.0) for Storyline 360! A lot of these enhances are to make courses more interactive for users with disabilities. With that, to get the fully accessible interactive elements including closed captioning on videos or even allow the user to adjust the audio, you'll need to publish for Web or LMS.
I exported for LMS and the Closed captions are not showing :) If I export for web instead and click on open file after export they show. When I preview the slide they show as well. Am I missing some extremely obvious button I should click? :D
