Forum Discussion
Closed Captions in Exported Video File
Hi there,
I am trying to test if I import an MP4 video file and add closed captioning in the Storyline 360, when I publish it as a video my closed captions are not displaying. I can see them in t...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I have a 12 minute mp4 video on a slide. I import a srt closed caption file. It works in preview; but does not save for LMS. Also, the only thing on the timeline is the video. Is that correct? Seems strange that the CC is not on the timeline.
Hi John,
Thank you for reaching out!
That is odd that the closed captions are not appearing on the LMS side. Just to clarify, is the closed caption button enabled on the Player:
No Closed Caption file on the timeline?
This is intentional behavior. After importing the Closed Captions to your course, you can make edits to this file by:
Navigating to Video Tools >> Click on Options >> Then click on Edit Caption:
For more details on this, I would recommend checking out this resource: Storyline 360: Importing Closed Captions for Narration and Videos
Please keep us updated about the captions on the LMS side!
