Forum Discussion
Closed Captions in Exported Video File
Hi there,
I am trying to test if I import an MP4 video file and add closed captioning in the Storyline 360, when I publish it as a video my closed captions are not displaying. I can see them in t...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
That's great news! Where can I find how to get this new feature to work? I can't seem to figure out how to burn the cc text into an exported mp4 file from storyline 360. Any assistance would be greatly appreciated.
E
Hello Ephra,
Happy to chime in!
The closed captions files aren't burned into the published video file. The published video output will include a *.VTT file containing the closed captions for the course. You can check out this article for more details on this feature:
You'll need to have captions added to your video and audio files in order for the *.VTT file to appear in the published output.
Let me know if you have any questions!
I just published a single slide as a video, but the cc are still not displaying. Is there a specific setting to make them appear?
Hi Deanna,
Happy to help!
Closed Captioning isn't automatically generated so you'll need to add them manually yourself. If you've already added your Closed Caption files, please share a copy of your project file here or in private by opening a support case so we can take a look at why your closed captions aren't displaying properly. We'll delete it when we're done testing!
