Forum Discussion
Closed Captions in Full Screen not working
I have published a story file to 360 Review that contains video set to view in a new browser window. This video contains some closed captions.
The captions do not appear when viewing the file in a...
Thanks for reaching out, Mark. Tell me more about the video you're using: is it embedded from the web, or is it uploaded to your slide as a MP4 file?
Also, are the captions part of the video, or did you use the closed caption built-in editor to add the captions yourself?
If you can help me with a few more details, I can try and recreate this in a new file. Thanks!