Forum Discussion
Closed Captions in Full Screen not working
I have published a story file to 360 Review that contains video set to view in a new browser window. This video contains some closed captions.
The captions do not appear when viewing the file in a...
Hi Vivian!
Are you trying to display captions on a video that is opened in a new browser window?
Captions won't display on videos in a new browser window because the video is outside the player, and the captions are part of the player.
Let me know if that's what you're experiencing, or if it's something else!
Is there a plan to fix this? My company has been using more and more video and not having captions available in all formats, among other drawbacks, is making Storyline less and less appealing.