Forum Discussion
Closed Captions in MP4
I have created a training video which has audio. All my slides have closed captions included on them and these play correctly in Preview mode.
When I publish my file to Video, the closed captions ...
Hi, Neisha and Jerry!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Christina,
I'm happy to help! Using Window's default Media player, you can enable the captions in your published video by clicking the 'Languages and subtitles' button and selecting the corresponding subtitle file, as shown below:
If the issue persists, kindly share what Windows Media Player version you are using. The legacy version does not support subtitles.
