Forum Discussion
Closed captions not showing in RISE
Hi, I've added the .vtt file to a video in RISE but the closed captions aren't showing when I select to turn them on. I've tried switching on in edit and preview mode, both neither work. Any ideas?
Hi there. What's the solution? I am experiencing a similar issue with the captions not appearing. Thank you.
Hi apple314!
Thanks for reaching out! Would you mind sharing your video and .VTT file so we can take a closer look?
You can upload them here in the discussion or share them privately through a support case.
We’ll check things out and get back to you as soon as we’ve received them!
