Forum Discussion
StuartSamuels
4 years agoCommunity Member
Closed Captions not showing
Hi.
I've added an SRT file to my presentation but the captions aren't showing when I click the 'CC' button.
Does anyone have any idea why this might be?
I've browsed a number of similar posts ...
BeccaLevan
4 years agoCommunity Member
I appreciate you sharing these files, Stuart!
I want our support engineers to step in and take a closer look, so I've opened a support case on your behalf. We'll reach out soon in an email with the next step!
Related Resource 📚: Preparing Your Caption Files