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JoannaKurpiewsk's avatar
JoannaKurpiewsk
Community Member
7 years ago

Closed captions not working

Is anyone else experiencing closed captions not working in SL 360?

I have my captions option checked in player, added CC for my audio but they just don't appear on the slide. I've added plenty of CC before so it's annoying it's not working anymore.

Here's a test file if anyone would like to take a look.

  • Hi, everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

    One new feature we’ve included:

    Boost video accessibility by including closed captions when publishing projects as MP4 video files.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!