Forum Discussion
Closed captions not working
Is anyone else experiencing closed captions not working in SL 360?
I have my captions option checked in player, added CC for my audio but they just don't appear on the slide. I've added plenty of ...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Joanna,
Sorry that you've run into an issue with your closed captions.
We are aware of an issue that is affecting viewing the Closed Captions in Preview, but they should be working when you publish your file.
I know that's inconvenient for testing and we are working on the issue.
I'll add this thread so that we can update you here as soon as we can.
Thanks Leslie.
Unfortunately there are no cc in the publish output neither. We need to send an updated module to our client so I hope this issue will be fixed as soon as possible. Looking forward to any updates.
