Forum Discussion
Color picker (eyedropper) doesn't work
Here is a related problem concerning the colour picker.
I created a box and filled it using a custom colour (#D40511 - RGB 212,5,17)
I then checked the colour using the picker and it tells me that the colour is now #D40612 - RGB 255,6,18!
(please see a video illustrating this problem) https://vimeo.com/311871468
This raises several serious questions:
- Which is the correct colour?
- How do I check that a colour is accurate (my client is extremely obsessed with the correct use of their colours
- How can I be confident that the work I am doing is not 'changing' without my knowledge?
- AshleyT-Pollard6 years agoStaff
Hi Martin,
Thanks for sharing that video and example. I tested the same scenario and color options and found that when I went back to look at it with the eyedropper, it showed RGB 212, 6, 18. Still different than the original but much closer than you saw.
I'm sharing an example of this with my team so that we can investigate further!
In the meantime, I did notice that if I went to one of the objects to check the color fill within the fill window and that still showed the correct color, I had set it as.
I'll keep you posted here on what I hear from my team!