Forum Discussion

Amanda-Gunning's avatar
Amanda-Gunning
Community Member
4 years ago

Colour change of button icon when published in 360

Hello I wondered if anyone could help.  I've created some continue buttons in an articulate storyline 360 module using a forward arrow icon.  When I look at them in the software and when previewin...
storyline 360
KellyAuner's avatar
KellyAuner
Staff
3 years ago

Hi, Jiri!

I'm happy to jump in here and help! I'm sorry to hear that you're experiencing this issue as well. First, I'd like to confirm if you tried the initial troubleshooting steps Joe suggested above.

If the issue persists, you may want to try repairing Storyline. This typically fixes any unexpected behavior! I also took a look at Amanda's case, and it appears that applying the text style Normal and then changing the text style back to the Button Text, seemed to work.

If you're comfortable sharing your file with us, I'd be happy to test it out on my end! You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!

  • JiriVaigl's avatar
    JiriVaigl
    Community Member
    3 years ago

    Hi Kelly, 

    Thank you very much for your response.

    Just for more information and regarding Joe's suggestions, I was publishing it on Review 360, where it was happening consistently (the icons rendering as white instead of black) and also when publishing a full resource preview was sometimes doing it but inconsistently.

    I haven't tried the other things suggested (yet) but I managed to eventually fix it by changing the pure black colour of the icons to #030303, which is not perceivable. 

    Previously, when I changed the colour to something else completely and then back to #000000, it just wasn't fixing it. 

    I will maybe consider opening a support case at some point, so thank you for the option.