Forum Discussion

CassiePfister's avatar
CassiePfister
Community Member
3 years ago

Content Library 360 Not Working

I've been attempting to add an image, character, etc from the Content Library 360 for the last hour.  Every time I click one of the options under the Content Library 360 section, the program freezes and then nothing will work.  I just get the windows "Ding," and then have to go into the Task Manager to close the program.  I have even rebooted my computer several times.  Is anyone else having this issue?  

  • Cassie,

    I just attempted to insert a character and a photo from the content library and it worked fine for me.

    Richard

  • CassiePfister's avatar
    CassiePfister
    Community Member

    I figured it out... Storyline was still thinking I had second monitor attached to my computer and was open and displaying the pop-up menu for the library on the second screen (even though it wasn't plugged in).  Once I plugged the screen back in, it worked. So i just moved the menus to the main screen and now I'm good to go. 

    • RichardWatson's avatar
      RichardWatson
      Super Hero

      After I posted, I was wondering if you had a second monitor. Good to hear you have it fixed.

      Richard