Forum Discussion

LuPost's avatar
LuPost
Community Member
7 years ago

Continued issues with text running off slide

I know this issue has been brought up before but it continues to persist and seems to be getting worse. We are using Storyline 360 on local computers. When we use a text placeholder from the Master ...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing the bug that caused text boxes to break after applying a built-in theme in projects imported from PowerPoint to Storyline.

    Please make sure that you are using the current version of Storyline 360 (3.72.29699.0).

    To confirm or update your version of Storyline 360:

    • Launch the Articulate 360 desktop app on your Windows machine.
    • Click the drop-down arrow next to Storyline 360 and select Other Versions.
    • Here you will see the current version being used, or have the option to update.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

StevenBenassi's avatar
StevenBenassi
Staff

Hello Everyone!

I wanted to share some great news! We are no longer seeing the bug that caused text boxes to break after applying a built-in theme in projects imported from PowerPoint to Storyline.

Please make sure that you are using the current version of Storyline 360 (3.72.29699.0).

To confirm or update your version of Storyline 360:

  • Launch the Articulate 360 desktop app on your Windows machine.
  • Click the drop-down arrow next to Storyline 360 and select Other Versions.
  • Here you will see the current version being used, or have the option to update.

Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

KerryAvery's avatar
KerryAvery
Community Member
2 years ago

This was working but with the most recent update, my textboxes keep moving when I open the course again.  

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Kerry!

    Sorry you are still seeing this issue! Testing it out on my end, I experienced the same bug in versions .71, .72, & .73 of Storyline 360.

    I went ahead and opened a case on your behalf so our support engineers can look into this further and will be in touch.

    Thank you for reaching out!

     

     

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