Copy/Paste Images from one story to another

Ok seriously staff, for once be OK with your customers.

THIS. IS. 9. YEARS. BUG. 9. 9. YEARS. In 4 different versions of your software! Do your job and fix it! In very first place everyone of us, customers, users, want bug free software, not new (and sometimes broken also) functions, just... please, can everything work as it should? Can once you please not ignore things your users are reporting you?

Here's my insight. I hardly think that is the image itself problem. I've started with 4 story files. 1st and 2nd are based on the same story file (I've done 1st first, then copied and made it as separate 2nd project), 3rd is some other project, 4th is fresh project.

I can easily copy anything from project 3rd and 4th to any other project - no problem.

I can copy images from 1st OR 2nd to project 3rd and 4th.

I CANNOT COPY ANY IMAGE BETWEEN 1ST AND 2ND. It always ends with 'blank' placeholder. Something in the original project file went wrong, and made it for 1st and 2nd story file unable to copy images between them.

To test further - I've duplicated the 3rd non-problematic story file.

I can easily copy images between them 3rd and 3'rd story. Let's dig deeper.

I've deleted everything from 3'rd file (the duplicated one), saved it, reopen and... you probably guessed right - everything I try to copy from original 3rd project is now blank in 3'rd project.

So I went even deeper. Once again duplicated 3rd to 3''rd. I've found the screen where there's a picture only once used in the whole project. I've deleted it in 3''rd. Saved, reopened. Now I copy that one instance of image from 3rd project to 3''rd. IT COMES BLANK. Every other image copy alright.

So to check it once and for all, I do fresh Untitled project 1 (UP1) and paste random two images on two different screens. I duplicate it to UP2. I delete slide with picture in UP2. Save, reopen. I can copy Image 1 (undeleted) from UP1 to UP2. I cannot (blank placeholder) copy Image 2 (the one I deleted in UP2) from UP1 to UP2.

Conclusion: When you have particular image X in your story file, and you delete it from whole project and after that you try to copy that image once again into your story file from another story file, it will produce blank placeholder instead of the desired image. Some information of the image must stay inside the story file after deleting and software goes crazy when you try to recopy it inside.

After deleting the second image from UP2, I've extracted .story file using 7zip. In story/media folder there is our deleted picture, the thumbnail and normal one. Deleting it and repacking the story file however doesn't solve the bug. Won't dig deeper as that's not my job.

Exception: Using my 1st and 2nd project from the beginning (not the fresh UP1 and UP2), where 2nd is newer project and has some new assets inside which wasn't present in 1st, I still come across blank placeholder when try to copy fresh image from 2nd to 1st.

To pin this down took me 30 minutes and another 30 to write down that post as clearly as I could do... you had 9 years. Can you please at least eliminate that bug? AND PLEASE, don't try "submit support ticket" me. I know that post is in a little aggresive tone, but seriously I'm tired of "submit ticket" excuse in every other topic, when users which pay not a small amount for your application get flushed down with "submit ticket" when reporting any kind of bug.

Looking forward to your answer.