Forum Discussion

ShannonConnor's avatar
ShannonConnor
Community Member
9 years ago

Copy/Paste text into Articulate Review Comments

Hello. Does Articulate Review not support copying and pasting text (from Word or an email, for example) into comments? It doesn't appear to and this seems strange to me. 

13 Replies

  • DeanDiMonte's avatar
    DeanDiMonte
    Community Member

    seems i cannot paste plain text into the review feedback boxes either.  I am using chrome

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hi Dean, 

      Sorry to hear that you ran into this snag. I just tested using Google Chrome Version 119.0.6045.199 (Official Build) (x86_64) and I can confirm that I was able to paste plain text into a Review 360 comment box without any issues. 

      As a troubleshooting step, please try recreating the behavior using Google Chrome's incognito mode. There's a possibility that a browser extension you have installed might be preventing the copy and paste function to work properly for Review 360. You'll also want to test the behavior using other browsers just to see if its specific to Google Chrome. If it happens on other browsers, try asking your IT team to add the endpoints mentioned by my colleague Ren here to address the issue. If the issue persists, open a case with our support team here so we can take a closer look at what's happening.