Forum Discussion
Corrupt File Problem in Replay 360
I also keep experiencing the problem of being unable to open a Replay 360 file directly after saving it locally. I'm running Windows 11 on a new laptop with lots of RAM. The problem has been driving me nuts for a month or more now. I have tried following the advice offered above to no avail.
Hi Philip!
Sorry for the frustration this has caused! It sounds like you cannot play the Replay 360 file after saving it locally. Are you playing the video within Replay 360 or outside of Replay 360?
If you have a backup storage software running like OneDrive or Dropbox, can you pause syncing and then save the project locally? Does the video play when the sync is turned off?
If you'd like to share your project, you can either attach it to this discussion or upload it privately in a support case.
