Forum Discussion
Corrupt storyline file
I had a finished project—complete with audio, animations, etc.—and tried uploading it to Review 360 to share it, but error messages started appearing indicating file damage or corruption; I exited the program after saving my changes (a big mistake), and now I can't reopen it. I tried importing the slides and looking for temporary files (something that had worked for me in the past), but it didn't help. I’ve already opened a support case, but I’m sharing the issue here as well, just in case.
P.S. I usually keep backups, but I didn't have one for today's version.
2 Replies
You need to keep your working files on your hard drive. This should keep them safe. I have lost a few by not keeping them on my computer hard drive. I will store a backup on a remove hard drive and on my One Drive.
Hi Virtualizador,
I'm sorry to hear that you've run into these setbacks while authoring and publishing in Storyline.
I see that my teammate Mcgem is handling your case. You're in excellent hands with him, and we can continue the conversation there.
