Forum Discussion
Course identifier in Rise
Hi Paul,
I seem to have the same issue. I also copied a course in Rise, made edits and tried to update the SCORM file exported from the original Rise course that was stored in the LMS so far with another SCORM file exported from the copied Rise course. Now I have exactly the issue that the screen is blank for everyone who's completed or is in progress of the course.
Do I understand correctly that manually replacing the identifier of the SCORM exported from the copied course by the identifier of the original file will fix this?
Thanks,
Nicole
Hi Nicole, For your new course version, please use this setting to reset learner progress, export the content again, and make sure the identifier is the same as the original course identifier in your lmsmanifest.xml file (since this is a copy of the original course). After making these changes and uploading the new output, learners should start from the beginning of the course when launching it.
I hope that helps!