Forum Discussion

SusanJones-9fe8's avatar
SusanJones-9fe8
Community Member
2 years ago

Course not completing everytime in LMS

Hi there, I have a course in Storyline 360 - it has mulitiple videos that are on "lightbox" slides, but the course completion is set to the amount of slides minuts the video slides. When I upload the course to SCORM cloud it is completing - but it is not always completing on the LMS that the course is hosted on. I am not sure of the percentage of incompletes but I am wondering if there is a potential issue with the lightbox feature that is causing this to happen? 

storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Susan,

    The course working on SCORM Cloud would suggest that this is an LMS issue. Have you checked with them about this?

    Thanks for reaching out!

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