Forum Discussion

Bronwyn-Botts's avatar
Bronwyn-Botts
Community Member
2 years ago

Course not tracking in LMS

I have an 80 slide course with lots of branching slides. When the user has seen every slide, they're triggered to go to a final video slide. I have my publish settings to track based on number of slides viewed (80).  And to report to an LMS (tincan). It is not working. My LMS keeps reporting that I'm still in progress. I looked through some other discussion boards about this, but they're not helping. I am using the Modern Player. Anyone have any ideas?

storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Bronwyn,

    Thanks for reaching out about this! I understand your course is not tracking in your LMS. The first troubleshooting step here would be to test your course in SCORM cloud. Have you tested your course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is likely LMS-based.

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