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PaulineMack-367's avatar
PaulineMack-367
Community Member
4 years ago

Course Preview not loading on Storyline 360

Hi, I just ran an updated for the Articulate 360 package.

When can't see my course when I preview the slides and when i publish the slides the content is missing same as it is for the preview.

Any ideas what has happened? 

  • Hi Pauline,

    To help clarify, did you run an update on Articulate 360, or did you update your course in Articulate 360 and republish?

    It sounds like you see some odd behavior, either way. Since you see these issues in both preview and a published format, it's possible the update didn't go as planned.

    A quick repair of Storyline should do the trick, but I'd also check to ensure your file is saved locally when editing. If you've verified this, share your file with our support engineers, as they can review it for any snags that are causing this loading issue to appear!

    SHARE YOUR FILE WITH US.
  • Hi Ren,

    I ran the update then updated and republished the course.

    I tired your solution and it has worked.

    Thank you for your help.