Forum Discussion
LucyHayman
2 years agoCommunity Member
Course stuck on loading screen
Hey, I have just uploaded some training to our sever and have gone to play the course, however it's just stuck on the wheel of doom! The loading screen... I have left it for about 15-20 minutes and ...
SarahGilbert-d4
4 months agoCommunity Member
@Lucy did you ever get this figured out? I'm currently having the exact same issue and the exact same frustrations!
- StevenBenassi4 months agoStaff
Hi Sarah!
Sorry to hear you're also having issues loading a published Storyline course!
Are you viewing the course through an LMS, or after publishing for the web? Also, does this behavior occur across multiple files or one specific course? It would be super helpful to see a copy of the course that's giving you trouble and test it out on our end.
Feel free to upload a copy here in the discussion or privately through a support case.