Forum Discussion

Trainingideafor's avatar
Trainingideafor
Community Member
9 months ago

Unable to load story.html

Hello all, 

I am facing an issue while running my extracted storyline file (story.html), it just keep me waiting for a long period of time. 

is it the extracted file size is 1.14 GB? or any others issue.

Please find the attachment

Kindly, help me to resolve this.

  • Hello Training ideaforge,

    Happy to help!

    Your course size shouldn't be an issue when opening courses. Courses should still launch regardless of how large the exported output is. 

    Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's preventing the course from loading? We'll delete it when we're done testing!