Forum Discussion
Courses not COMPLETING on LMS
Multiple LMS's are not updating the "completion" or "success" status of recent courses published with Storyline 360 (latest build)
The course completion is set via a trigger: When timeline start...
Hi Anne!
It sounds like you are trying to ensure course completion status is communicated between your lesson and the LMS (Cornerstone).
Storyline 360 sends a completion status to the LMS as soon as learners meet the completion requirement selected by the author. I would suggest testing your course on SCORM Cloud to ensure the course completion trigger functions as intended.
Whether adding a trigger to a button or using the timeline approach, the data should be sent to the LMS regardless. If your course is malfunctioning in Cornerstone but performs as expected in SCORM Cloud, then the issue is likely LMS-based.
I'll open the floor to our helpful community who may be able to share their experiences on working with Cornerstone LMS!
Hi Stephen, I have a follow-up question for you, now that I've reviewed all the great info Joseph Francis provided. Can you confirm that, if I have two selections in the Tracking Options, the learner only needs to meet one requirement to get completion in an LMS? (I think this is what is says in the Articulate documentation.) (In my case, the learner would pass the Final Assessment before they get to the final slide with the Course Complete trigger. )
Thanks!
please see attached screen shots.
Hello Anne,
Yes, that is correct. Whichever option a learner completes first is the one that gets reported to your LMS/LRS. (Only one option gets sent to the LMS/LRS, even if a learner completes multiple criteria.) You can check out this article for more information on how courses report completion when there are more than 1 tracking option is selected.
Let me know if you have any questions!
